Shipping with EastMallBuy offers great value, but international logistics can be unpredictable. By following a proactive strategy, you can significantly minimize the risks of customs hold-ups and lost packages. Here is your essential guide to ensuring a smoother delivery experience.
1. Choose the Correct Declaration Type & Value
This is the most critical step for smooth customs clearance.
- Be Accurate and Honest:
- Understand Harmonized System (HS) Codes:
- Reasonable Valuation:actual commercial value. Excessively low values can cause suspicion and inspection, while high values may incur unexpected duties.
- Detailed Description:
- Understand Harmonized System (HS) Codes:
2. Track Your Parcels Diligently
Passive waiting is a risk. Take charge by actively monitoring your shipment's journey.
- Use Multiple Sources:
- Understand Status Updates:
- "Held by Customs" requires potential action from you (providing documents).
- "Awaiting Clearance" is generally a normal, in-process status.
- "Return to Sender" indicates a critical problem that needs immediate attention.
- Understand Status Updates:
3. Maintain a Shipping Log Spreadsheet
Organization is your best defense against lost parcels and confusion with multiple orders.
Create a simple spreadsheet to log every order. Essential columns should include:
| Order Date | Tracking Number | Item & Declared Value | Last Check Date | Status & Notes |
|---|---|---|---|---|
| 2023-10-26 | RB123456789CN | LED Desk Lamp, $28.50 | 2023-11-05 | "Inbound to Customs" - Monitoring for clearance. |
| 2023-10-30 | LX987654321HK | Phone Case, $15.00 | 2023-11-08 | Delivered. |
Action Plan:
Proactive Steps If Issues Arise
- Customs Delays:
- Lost Parcel Suspected:
Conclusion: Control Through Process
While no method guarantees a 100% problem-free experience, combining accurate declarations, vigilant tracking, and meticulous logging
Happy and safe shipping! The EastMallBuy Team