LoongBuy: How to Track Multiple Parcels from One Account

Managing more than one package? This guide explains how to track multiple shipments within LoongBuy's dashboard, label each parcel for easy identification, and follow their customs progress in real time.

1. Accessing Your Consolidated Dashboard

After logging into your LoongBuy account, navigate to the "My Parcels""Shipment Center"

Key Feature:

2. Labeling and Organizing Your Parcels

To avoid confusion, especially with similar items or multiple orders, use the "Add Note""Custom Label"

Click on the specific parcel entry.

Find the "Edit Label""Add Personal Note"
Assign a recognizable name (e.g., "Winter Jacket - John's Gift", "Electronics Order #123").

These custom labels will be displayed on your main dashboard, allowing for instant identification of each package.

3. Real-Time Tracking & Status Updates

Each parcel in your list shows its current logistical status. Click on "Track Details"

Warehouse processing in China.

International departure and transit.

Most Importantly:Customs Clearance Progress. Look for specific statuses like "Customs Inspection," "Customs Held," or "Cleared Customs."

Final domestic delivery with local carrier details.

All statuses update automatically; no need to refresh the page constantly.

4. Setting Up Notifications (Optional)

Enable Email or SMS Notifications

Pro Tips for Managing Multiple Shipments

Use the filtersort
Parcels in the same batch often share part of their tracking journey until they split for final delivery.

If a parcel's status remains unchanged for an unusually long time, especially at customs, use LoongBuy's built-in "Customer Support"

By following these steps, you can efficiently manage, label, and track all your LoongBuy parcels from a single, convenient dashboard, staying informed every step of the way—from the warehouse to your doorstep.

Happy Shipping with LoongBuy!

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